Incident Response & Information System Overview
511 Connect is an innovative system for establishing direct two-way communications with customers during roadway closures or other emergencies. With a simple dashboard, agencies can instantly activate a dynamic website, a text messaging system, and a phone system for communicating directly with travelers.
511 Connect also integrates with federal wireless emergency alert systems (i.e. IPAWS).
In areas with poor cell coverage, 511 Connect Tactical Devices can be used to create hotspots for accessing the system.
Benefits for the Organization
Benefits for the Customer
Creating a New Closure
The agency draws a boundary around the effected area on a map. These coordinates are used to identify and communicate with travelers.